• Kindly refer below for an average delivery time (excluding order processing time of 1 - 2 days) for standard shipping delivery times:
    • Zone 1 - Malaysia & Brunei: 4 - 6 working days
    • Zone 2 - Asia Pacific except Australia, Japan & New Zealand: 5 - 10 working days
    • Zone 3 - Rest of the World: Europe, America, Middle East, etc: 10 - 21 working days
    • Within Singapore: 2 - 4 working days
  • All standard shipping are dispatched / mailed out via local post office (SingPost); under standard registered mail. Once the orders have been handed over to SingPost, we have no control over the delivery time. 
  • We are unable to accept requests for preferred delivery date and time. Please opt for express delivery service if you want your order before a certain date.
  • In the event that the recipient faces an unexpected delay in receiving their order, this may be due to a customs holdup. The holdup may be due to a random check conducted by the customs and is usually temporary before the goods are released. Do allow a grace period of up to 7 working days for such cases. After which, contact us at customerservice@chomel.com.sg for assistance.
  • Deliveries to overseas destination (outside Singapore) may be subjected to import duties and taxes. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival. For more information regarding your country's customs policy, please contact your local customs office.